As it turns out, you can’t unlink your Facebook from Spotify! If you created a Spotify account with Facebook (likely), it is *forever* tied to your Facebook account. In a statement, Spotify said it “has not experienced a security breach.” But removing your Facebook account as a log-in method would be a good precaution, anyway.

So, today, I tried to unlink my Facebook account from my Spotify account.īecause security! Essentially, attackers stole “access tokens” that allow full access to Facebook accounts, as well as access to accounts that use Facebook as a log-in (called “Facebook single sign-on”). At least they treated me with respect over the years.A recent Facebook security breach put thousands of sites that use Facebook Login at risk of hacking.

Or how about taking ownership that your system failed and just say 'sorry' instead of trying to make me feel like I made a mistake? We will never use them again. On top of all of this, why would you charge the same credit card 2 times and not say something to your customer? What shady business practice makes you feel like it's ok to charge someone 2 times for 2+ years and not send an email saying 'Hey, just making sure you want 2 accounts'. I didn't even want a refund, I just asked that the 100's of dollars they pretty much stole from me be refunded and he only offered the most recent payment. Even though their system messed up and dropped our trial email from our family plan, he basically made fun of me and told me it was my fault.

They continued to blame me and said since both accounts were in use, they would not credit or refund the charges. I finally noticed, and contacted their customer support. I didn't realize this because one charge showed up at the end of the statement, and the other a week later on the new statement. Well, in 2019 something changed, and our original email dropped from my family plan and started charging us for a single account, on top of our family plan.

Spotify customer service contact form