Such fraud is only possible if the user grants someone access to their device and any such transactions are not due to an issue with AnyDesk’s application.

Fraudsters using remote desktop applications such as (but not limited to) AnyDesk to gain remote access to a user’s mobile device and carry out transactions has become more frequent. Fraudsters are always looking for new channels to target people with. We’re sorry for those who have been affected by these scams. In addition, AnyDesk uses banking-standard TLS 1.2 technology to protect users’ computers, as well as RSA 2048 asymmetric key exchange encryption to verify every connection. It’s completely secure and a tool for when IT experts want to work on remote devices without being on-site. AnyDesk itself is secure, trusted and used by millions of people and 15,000 companies in 165 countries. The RBI’s warning was not about AnyDesk as an application, but the scammers who use remote access software to pretend to be from banks and other institutions and trick users into giving them access.

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